Refund Policy

All Sales Are Final – No Returns or Exchanges

At New Magnolia Homestead, every item we make is small-batch, handcrafted, or custom-raised with great care. Because of the nature of our products — including skincare, candles, pantry goods, livestock deposits, and all handmade or perishable items — all sales are final.

We do not accept returns, exchanges, or cancellations once an order is placed.

Damaged, Incorrect, or Missing Items

If your order arrives damaged or something isn’t right, please contact us within 48 hours of delivery with:

• Your order number

• A photo of the issue

• A brief description

We will make sure you’re taken care of.

Email us at: family@newmagnoliafarm.com

Livestock Deposits & Payments

Deposits and livestock purchases are non-refundable under any circumstance.
This includes:

• Piglets

• Grow-out animals

• Katahdin sheep

• Registered breeding stock

• Boarding/grow-out fees

Once a reservation or deposit is made, the animal is considered reserved for you only and removed from available inventory.

Custom or Seasonal Items

All custom-made products, seasonal releases, and limited batches are final sale.

Order Errors

If we made a mistake, we will correct it immediately.
If you entered incorrect information (address, product selection, quantity, etc.), we will try to help — but we cannot guarantee changes once the order has been processed.

Shipping Delays

We cannot issue refunds due to postal delays, carrier issues, or circumstances outside of our control.

By purchasing from our shop, you agree to this policy.

Thank you for supporting our homestead and our family’s mission. Every purchase helps us continue the work we do here.