FAQ

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Your Full FAQ Page (Copy + Paste)

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Frequently Asked Questions

Ordering From the Homestead

Do you ship?

We ship non-perishable items only — such as candles, lard/tallow skincare, soaps, balms, salves, home goods, merchandise, seasonings, and pantry items.
Meats, broth, eggs, and live animals are not eligible for shipping at this time due to state and USDA regulations.

Do you offer local pickup?

Yes! Local pickup in Thaxton, VA is available for most products. You’ll receive instructions at checkout after your order is placed.


Livestock & Grow-Out Questions

Do you sell live animals?

Yes — we raise registered Kunekune, registered Meishan, and Katahdin sheep, along with occasional poultry or grow-out pigs. Availability changes often.

Can I buy a grow-out pig or lamb for personal use?

Yes — customers may purchase a live animal from us, and once it is legally yours, you may choose any butcher/processor you wish, including custom-exempt facilities.

We do not process the animal.
We simply raise it with care until your scheduled harvest date.

Can you board my animal until processing?

Yes — we offer limited boarding/grow-out spots depending on season.
Boarding fees help cover feed, care, and daily maintenance.

Is this legal?

Yes — as long as:

  • You own the animal prior to harvest

  • A custom-exempt processor handles the butchering

  • Meat is not resold

Everything is within USDA/VDACS guidelines.


Meats & Products

Are your animals pasture-raised?

Absolutely. All livestock at New Magnolia are:

  • Pasture-raised

  • Free-ranging

  • Fed high-quality supplemental feed

  • Ethically and carefully handled

We raise rare and heritage breeds known for exceptional quality and marbling.

Are your products organic?

We are not certified organic, but we use:

  • Clean ingredients

  • No unnecessary chemicals

  • Regenerative-minded practices

  • Local sourcing whenever possible


Skincare + Candles

What makes Magnolia Bloom skincare different?

Jennie formulates every item with:

  • Farm-raised tallow, lard, or wild-harvested fats

  • Herbal infusions grown or foraged locally

  • Minimal, clean ingredients

  • No fillers, dyes, or artificial junk

Are your candles safe?

Cozy Cottontail candles are made with:

  • Clean-burning waxes

  • Essential- or phthalate-free fragrance options

  • Cotton wicks

  • Small-batch pouring


Events, Workshops & Visits

Can we visit the farm?

We host occasional farm days, workshops, and seasonal events.
Because we are also a therapeutic foster care home, we do not offer drop-in visits.

Follow us on social media to see upcoming dates.


Returns & Exchanges

Do you accept returns?

Because our products are handmade, perishable, or custom, most items are non-returnable.
However — if anything arrives damaged or incorrect, just contact us. We’ll make it right.

What if there is an issue with my order?

Reach out anytime at newmagnoliahomestead@gmail.com with your order number.


Where are you located?

Thaxton, VA — tucked in the foothills of the Blue Ridge Mountains, between Bedford and Roanoke.


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